January 23, 2009


I wish to express to  your company our thanks for a job well done.  Last fall my wife and I decided to replace our furnace and install air conditioning.  We contacted five local companies to obtain their recommendations and their bids to do the work.  One company stood out above the others and, of course, it was Pelle.  Not only was your product good and your price the most competitive, but your salesman's presentation was by far the best of the group.

That salesman turned out to be Tim Kennedy.  After carefully evaluating our needs, Time methodically described the options that we had.  On a second visit he guided us to a well-thought-out decision.  He assured us that he would be available at any time to answer questions and work out problems.  He has kept his word and this is remarkable.

The installation went well and we have been very pleased with the results.  During the inspection, which went smoothly, the inspector commented that Pelle is a good company and had installed his own furnace.  As with any new product there can be minor glitches - in our case a thermostat adjustment.  But as with everything else, Tim stayed on top of that and made sure that it was taken care of.

So thank you for a good product, installed and adjusted by capable workers, and for a stay-with-you-to-the-end salesman.


Robert B. Matthews, M.D. - Los Altos, CA

October 18, 2007

Angies List - Overall rating: A

Karen McDonough writes:

They were great. They were professional and on time every time they came out.  I think I got a really good deal on such a high efficient heating and air conditioning system.  I enjoyed working with them a lot.

June 14, 2007

SPReports - Overall rating: A

David Ralston writes:

Steve was referred by our contractor who did a bedroom addition.  Steve and his crew got the work done quickly without any issues.  They were clean, punctual, and courteous.  Steve (the owner) was on site both days to check in and give direction to his team.  Pricing was very fair. Our overall experience was very good.

May 26, 2006

Dear Steve,

Just want to let you know how very pleased I was having Ron & Ken here this week to install my new system. Very professional and efficient.

You should  be proud to have them part of your company.


Barbara Dykema  

September 11, 2006

Angies List - Overall rating: A

Douglas Erickson writes:

Steve and team were great to work with.  Professional, clean, quick and trustworthy are the best words to use.

April 22, 2006

Angies List - Overall rating: A

Doug Dunham writes:

I was very impressed with the whole experience.  Steve offered a variety of solutions and let us choose which would work best for us and our budget.  The work crew was very professional and friendly, and they took pains to keep the work area clean.  

When the job was done at the end of the day, everything was clean, and all packing materials and the old furnace were gone.  Great people to work with.

October 3, 2005

Dear Steve,

What a wonderful experience I had with your heating/air-conditioning project completed by your company.

From our very first meeting to the completion of the project I felt totally confident I picked the right contractor.

I truly appreciated the education and detailed explanation of the entire process.

I also would like to commend you in the selection of your employees.  Both men were very professional and obviously take great pride in their work.  For me, it makes a world of difference when employees respect their employer and are happy to represent him.

The clear up was spectacular.  No one would have ever known you were here.

I feel incredibly blessed to have been referred to you.

Please feel free to have any prospective customers contact me for reference, I'd gladly sing your praises.


Patti M. Jones - San Jose, CA

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